Case Studies
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Selenos Builds Clarity and AI Confidence with Amanzi’s Advisory Services and AI Strategy Support
“You provided some much-needed clarity, but particularly you empowered us to explore AI for ourselves.”
Selenos is a UK-based organisation dedicated to providing long-term therapeutic support for children in care. Commissioned by local authorities, Selenos delivers tailored therapy packages designed to meet the complex needs of each child, ensuring continuity of care across placements and fostering a stable therapeutic community.
As the organisation sought to scale sustainably, Selenos required greater operational clarity, more effective collaboration across its distributed team, and the confidence to explore AI and automation to reduce administrative load and free up time for high-impact clinical work.
Opportunities
As operations began to scale, Selenos was experiencing increasing friction in communication, documentation, and data management.
They were looking for a partner who could offer clear guidance, cut through complexity, and tailor advice to their unique context while also helping them explore how AI could reduce repetitive work and free up their time for more impactful, high-value activities.
Limited visibility into day-to-day team activity
Lack of confidence or understanding in leveraging AI and automation for operational efficiency.
Disjointed communication between staff and clinicians
Inconsistent use of tools like SharePoint and Teams
The need to maintain the highest standards of data protection and compliance when handling sensitive case information.
Some of the core challenges included:
“We are feeling uncertain about our document storage and procedures, and a bit overwhelmed by all the options.”
Amanzi provided Selenos with a comprehensive set of actionable deliverables designed to optimise operations, enhance AI adoption, and ensure compliance. These resources were tailored to empower Selenos' team with clear guidance and practical tools for immediate and long-term improvements.
The Solution
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Engaged the team through interactive sessions, using tools like Miro to explore challenges and opportunities together
Gathered ideas, tested assumptions, and refined outputs based on real-time feedback
Ensured every recommendation was grounded in Selenos’ reality and tailored to their ways of working
Mapped current workflows, tool usage, and team dynamics into a concise snapshot that gave leadership immediate clarity and direction
Delivered a clear assessment of Selenos' operational setup, highlighting both strengths and opportunities for growth
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Delivered a prioritised roadmap with:
Quick wins for immediate efficiency gains
Medium-term optimisations to enhance collaboration
Long-term strategic actions to support sustainable growth
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Developed structured recommendations for:
Streamlined onboarding & offboarding processes
Effective SharePoint utilisation to reduce documentation friction
Clear internal protocols to minimise operational bottlenecks
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Provided ready-to-use resources for safe and effective AI adoption:
Custom AI prompts for administrative and clinical tasks
AI policy framework to ensure responsible usage
Planning visuals to guide implementation
Hands-on Mini Experiments
Guided the team through how to configure an AI agent within their tech stack, using live demonstrations to explore possibilities and build confidence through interactive trials.
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Supplied actionable guidance on:
Data protection best practices aligned with GDPR
Cybersecurity measures for safeguarding sensitive case files
Structured data lifecycle management, including secure deletion protocols
The Outcome
01 Improved clarity
Selenos' gains clarity around documentation, policy sharing, and case workflow
02 Confidence with AI
Leading to hands-on experimentation with automation
03 Operational visibility
Reducing reliance on constant 1:1 communication
04 Peace of mind
Knowing tools and support are in place
Client Rating Snapshot
⭐️10/10 Overall Performance
⭐️Exceeded expectations in communication, business understanding, professionalism, and proactivity
⭐️Documentation described as “comprehensive and easy to follow”
“I’m enjoying experimenting with AI automation, which just wasn’t something I thought would be possible before. Knowing Kath and Jessie are on hand if I need them is giving me the confidence to go it alone.”
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